Step Four: Getting the Correct Support in Place

It might feel like there’s a lot to do, but getting support ready early makes starting university much smoother. 

Get in Touch with Your University’s Disability Service 

Each university has aDisability Servicefor supporting disabled students. This team is your key contact for getting advice, information, and access to the support you’ll need during your studies. 

We recommend reaching out to the Disability Service at your first-choice university as soon as possible, ideally once you’ve received and accepted an offer. Starting early gives you more time to explore your options and have support in place before your course begins. 

When you meet with them, they’ll carry out an assessment to better understand how they can support you. It’s also helpful to share a copy of yourDisabled Students’ Allowance (DSA) Needs Assessment Reportif you have one, as this will give them a clearer picture of the support you need. 

Set Up Your Learning Support Plan 

The university will work with you to create a Learning Support Plan or Individual Support Plan. This document lists the adjustments and support strategies that teaching staff will put in place so you can fully participate in your course. Your plan might include course materials in accessible formats, exam adjustments like extra time, library support, or in-class help such as note takers or priority seating. 

If you use a Guide Dog, discuss adjustments and campus access requirements with the university. 

Know Your Rights as a Student 

At university, you are responsible for making sure your needs are communicated but universities have a legal duty to support you, so it is important to understandthe support you should get.  

Under the Equality Act (2010),universities must make reasonable adjustmentsso that disabled students are not at a disadvantage compared to non-disabled students. This means your university must take steps to reduce barriers to your learning, make things accessible and treat you fairly.  

If you need help getting adjustments in place or understanding your rights at university, get in touch with our Education Information Advice and Guidance Service