Thomas Pocklington Trust joins #NotJustTheTicket campaign

Date posted: 22nd August 2022

Thomas Pocklington Trust is supporting Transport for All‘s #NotJustTheTicket call for a pause on the plans to close ticket offices.

Many of the two million blind and partially sighted people in the UK rely on ticket offices to access the rail network.  But plans to modernise Britain’s railways may lead to ticket office closures.

As well as offering tickets, staff at ticket offices are the first point of contact for disabled people arriving at stations who need assistance. They provide information, unlock station facilities and have a profound impact on safety and security.

Disabled people are more likely to be digitally excluded, more likely to rely on cash and so many rely on buying tickets over the counter.

The alternatives (Ticket Vending Machines or smart ticketing systems) are often inaccessible to many.

That’s why Thomas Pocklington Trust has added its voice to Transport for All‘s #NotJustTheTicket campaign for a pause on the plans to close ticket offices.

TPT, along with 14 other disability organisations, signed a letter to the Secretary of State for Transport, Grant Shapps MP.  This lays out collective concerns around the impact that closing ticket offices may have on passengers and asks for a pause in the process.

Find out more about the #NotJustTheTicket campaign


Our Sight Loss Councils campaign #MakeTransportAcessible campaign  tackles accessibility across a number of different travel methods blind and partially sighted people rely on.

Find out more about #MakeTransportAccessible



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